How can we help?
See the time and fee before you start.
Latest service charge invoice
Download your most recent service charge invoice as a PDF.
InstantFree
Statement of account (SOA)
A full record of charges, payments and balance for your unit.
InstantFree
No objection certificate (NOC)
Request an NOC for sale, transfer, mortgage or utilities.
3 working daysAs per community fee schedule
Pay service charges
Settle outstanding service charges online by card or bank transfer.
InstantNo extra fee from Kaizen
Proof of payment (POP)
Paid by bank transfer or cheque? Send us the proof so we can issue your receipt.
2 working daysFree
Maintenance request
Report an issue in common areas or with building systems serving your unit.
24 hoursFree for common areas
Move-in / move-out request
Book a moving slot and service lift for you or your tenant.
2 working daysRefundable deposit may apply
Work permit
Get approval for contractors to carry out works in your unit.
3 working daysDepends on scope of works
Access cards and parking
New, replacement or extra access cards and parking stickers.
2 working daysPer card, as per community rules
Meet your community manager
Book a call or meeting about your unit or community.
2 working daysFree
Feedback and complaints
Tell us what is working and what is not. A manager reads every one.
2 working daysFree
Amend contact information
Update your email, mobile number or mailing address on record.
1 working dayFree
Register tenant details
Share your tenant’s details so we can grant building access.
1 working dayFree