Kaizen Unit Services
Owner Services
800 KAIZEN

Maintenance

Step 1 of 5 · About this service

Requests

Maintenance request

Report an issue in common areas or with building systems serving your unit.

Time
Response within 24 hours
Fee
Free for common areas
You get
Ticket number and technician visit
Questions? Call 800 KAIZEN
Requests

Maintenance request

Report an issue in common areas or with building systems serving your unit.

Time
Response within 24 hours
Fee
Free for common areas
You get
Ticket number and technician visit

How it works

  1. 1Select your unit and the type of issue, or more than one.
  2. 2Describe the problem and add photos if you can.
  3. 3We assign a technician and confirm a visit time with you.
  4. 4You get an update when the job is closed.

What you need

  • A short description of the issue and where it is.
  • Photos help us send the right technician first time.
  • Someone available to give access if the issue is inside the unit.

For emergencies like water leaks, fire alarms or a stuck lift, call the building security desk right away, then log the request here.

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